Shipping Policy
Shipping Policy
Thank you for choosing Opulence Canine. We are committed to delivering your luxury pet products with the highest level of care and efficiency. Please review our shipping policy to understand how we handle orders and deliveries.
1. Processing Time:
- All orders are processed within 3-4 business days from the time of purchase. Please note that processing times may vary during peak periods or holidays.
2. Shipping Time:
- Standard shipping typically takes 7-10 business days from the date of dispatch. Expedited shipping options are available at checkout for faster delivery.
- Estimated delivery times are based on the shipping method selected and the destination address.
3. Shipping Costs:
- Shipping costs are calculated at checkout based on the delivery address and shipping method chosen. 4. Shipping Locations:
- We currently ship to the United States .
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
6. Delivery Issues:
- If you encounter any issues with your delivery, such as a lost or damaged package, please contact our customer service team at Daniela@opulencecanine.com within 2 days of receiving your order. We will work to resolve the issue promptly.
7. Address Accuracy:
- Please ensure that your shipping address is correct and complete before placing your order.
Opulence Canine not responsible for delays or issues arising from incorrect or incomplete addresses provided at checkout.
8. Shipping Restrictions:
- Certain products may have shipping restrictions due to size, weight, or regulatory considerations. If an item in your order is affected, we will contact you with alternative shipping options or adjustments to your order.
We appreciate your patience and understanding as we work to deliver your luxurious pet products. If you have any questions or concerns about our shipping policy, please do not hesitate to reach out to our customer service team.
With appreciation,
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